Leveraging AI/Machine Learning to improve Outcomes

October 24, 2018

Matt Lurie - First Associates Loan Servicing

Matthew Lurie

Business Analyst

Quentin Burrell - First Associates Loan Servicing

Quentin Burrell

Business Analyst

Steve Ruszczyk - Praxidia

Steve Ruszczyk

EVP & Service Line Head


2:15 PM  -  3:05 PM
Sea Side/Sea Shore
Program Owner

Learn how First Associates is applying the concepts and Teleperformance is planning to use AI and Machine Learning to improve the outcomes in their contact center environment.


Session Category :  Program Owner Sessions