Building Your Own Playbook to Achieve ROI

October 24, 2018

Andrea Broxton - Crius Energy

Andrea Broxton

QA Business Intelligence Analyst


3:30 PM  -  4:20 PM
Beach Salons
Interaction Fundamentals - Analyst

CallMiner has developed a number of ROI playbooks that provide step-by-step guidance for how to achieve specific outcomes with Engagement Analytics. As you expand your use of Eureka you may have the need to develop a playbook of your own to address very specific ROI. Attend this session to learn how Crius Energy has applied use of a playbook.


Session Category :  Analyst Advanced Sessions  Analyst Sessions