Jim Suazo

Jim Suazo - Globus Travel
Quality Analyst
Quality Analyst


Jim Suazo is the Quality Analyst for the Globus Family of Brands. Jim is new to the CallMiner tool just starting this past April. He is responsible for the full implementation of CallMiner to the Direct Customer side of Globus. He has over 20 years of experience in Travel and has worked mostly in training and development during that time. He is CallMiner Eureka BIA certified.

Reducing Silence: People, Process and Technology
October 24, 2018
Sand Salons
3:30 PM  -  4:20 PM