Micaela Jimenez

Micaela Jimenez - First Associates Loan Servicing
Speech Artificial Intelligence Program Manager
Speech Artificial Intelligence Program Manager

Micaela Jimenez joined First Associates in 2016 to develop a team of talented analysts and oversee the implementation of the Speech Artificial Intelligence Program. She designed a unique suite of products that equips our call centers with accurate, data-driven insights and predictive modeling that is used to better serve our clients. With this project, Micaela and her team have delivered a critical, innovative business segment that fosters growth and adds valuable efficiencies for both clients and internal stakeholders.

Keeping Your Speech Analytics Program on Track
October 25, 2018
Sea Side/Sea Shore
1:00 PM  -  1:50 PM