Pam leads MTM’s implementation team, driving the launch of new programs, projects, and full-scale operational changes. She also oversees the Quality and Compliance team, ensuring MTM remain compliant with all contractual obligations and provide high quality service to their clients. Pam’s oversight includes supervising the credentialing of their national network of Transporters to guarantee compliance with MTM’s standards.
Pam has over 30 years of experience in business and process implementation, financial analysis, risk oversight, and quality assurance.