Quentin Burrell was the first Business Analyst hired to improve the First Associates’ Speech Artificial Intelligence Program. Since he came on board in 2016, Quentin has been highly effective in using artificial intelligence to optimize customer service and provide our clients with an outstanding experience. His focus on data analysis and program development has been critical to identifying business insights for clients and taking First Associates’ offerings to the next level.
Quentin graduated from Christopher Newport University with a Bachelor of Arts in Communications.