Travis S. Gauthier

Travis S. Gauthier - Americollect
Operations Training Manager
Operations Training Manager


Travis S. Gauthier has been with Americollect since May 2018 as the Operations Training Manager. He is responsible for any training to call center operations for Americollect and AmeriEBO. Leading a team of trainers, their primary responsibilities include new hire training, veteran cross-training, and ongoing support of operations. The Training Team recently absorbed the Quality Assurance team and the CallMiner process. Training and Quality work harmoniously with CallMiner to enhance our work flows and opportunities.

Best Approaches to Change Management
October 24, 2018
Sea Side/Sea Shore
3:30 PM  -  4:20 PM