William Powell

William Powell - Bluestem Brands
Collections Dialer Manager
Collections Dialer Manager

William Powell is the Collections Dialer Manager at Bluestem Brands, which operates brands such as Fingerhut and Gettington. William was the key business lead behind the successful implementation of CallMiner back in 2016.  While initial queries were designed for compliance oversight, he was instrumental in advancing the tool to be used for analytical purposes and identifying operational efficiencies within a blended collections environment.

Reducing Silence: People, Process and Technology
October 24, 2018
Sand Salons
3:30 PM  -  4:20 PM